Grievance redressal

Last updated 15 October 2026

Grievance & data officer

How to raise a grievance

Write to the email above with your name, the mobile number or email we have for you, the project, and what went wrong. You can raise anything about our websites, our calls and messages, your personal data, or our advertising.

What we do

• We acknowledge your complaint within 2 working days.
• We resolve it within 30 days, and tell you what we did.
• Requests to stop contact are acted on promptly, without waiting for the full process.

If you are not satisfied

• About a project or how we advertise it: the Karnataka Real Estate Regulatory Authority, rera.karnataka.gov.in.
• About your personal data: the Data Protection Board of India.
• As a consumer: the National Consumer Helpline, 1915 or consumerhelpline.gov.in, or the consumer commission.