Privacy notice
Last updated 15 October 2026
In short: we use your name, number and needs to answer you and arrange visits, and share them with that project's promoter and our named providers. Write to our grievance & data officer to see, correct or erase them, or to stop contact.
1. Who we are
Clikin.ai is the AI for property search and purchase online. It is a consumer tech company in the property space. We are RERA registered, and deal only in RERA registered projects.
Clikin.ai Platform Private Limited (CIN U62099KA2026PTC217033), registered office A 804, Vaswani Exquisite, ITPL Main Road, Hoodi, Mahadevapura, Bangalore North, Bangalore 560048, Karnataka. For the personal data described here, we are the data fiduciary under the Digital Personal Data Protection Act, 2023, and the body corporate under the Information Technology Act, 2000.
Grievance & data officer: Ravi Upadhyay, hello@clikin.ai, +91 80656 05920.
2. Where this notice applies
- clikin.ai, and every project website on clikhome.in (today, mana.clikhome.in for The Right Life by Mana Skanda);
- our WhatsApp business account, shown as "ClikIn AI";
- calls and SMS from us or on our behalf, including automated or AI-assisted calls, and video meetings on Canvas.
Sign in to save homes and pick up where you left off. Your details stay private, and you can remove them any time. Ads are personalised only if you say yes. Our project websites, WhatsApp and calls are covered below.
3. What we collect
| Data | When |
|---|---|
| Name, mobile number, email address | When you fill a form, sign in, message us on WhatsApp, or answer a call |
| Your requirements: budget, unit type, preferred project, timeline, visit dates | When you tell us on a form, on WhatsApp or on a call |
| One-time password verification of your mobile number | When you book a visit, sign in or ask for a call |
| WhatsApp messages, call recordings and transcripts, meeting recordings | When you message us, take a call, or join a meeting on Canvas |
| Approximate location | Only if you allow your browser to share it, to plan your site visit |
| Device and visit information: pages viewed, visit count, browser, IP address | When you use a project website |
| Advertising click identifiers (for example from a Meta or Google ad) | When you arrive from an ad |
| Mobile number and a one-time code | So you can sign in. Until you delete your account |
| Saved homes and saved searches | So you can come back to them. Until you remove them or delete your account |
Our websites are not meant for anyone under 18, and we do not knowingly collect a child's personal data.
4. Why we use it
- To answer your questions and share brochures, price sheets and project updates you ask for.
- To call, message and email you about the project, and to schedule and confirm site visits and meetings.
- To pass your enquiry to the project's promoter, who sells the home.
- To remember your requirements; AI tools transcribe calls and summarise them.
- To measure which ads bring genuine enquiries, including by sending hashed (scrambled) contact details to Meta and Google.
- To keep our systems secure and prevent abuse, and to meet legal obligations.
We rely on your consent, given on the form or on WhatsApp, and on legitimate uses permitted by law. You can withdraw consent at any time (section 8); it doesn't affect what was done before.
5. Who we share it with
The project's promoter, for the project you asked about (today, Mana Skanda for The Right Life), so they can sell you the home and meet their obligations under RERA.
Our service providers, who process data for us under contract:
| Provider | What for |
|---|---|
| Meta Platforms (WhatsApp Business, Meta ads) | WhatsApp messages; ad measurement |
| Google (Cloud, Analytics, Ads, Gemini) | Hosting, website analytics, ad measurement, AI transcription and summaries |
| Microsoft (Clarity) | Website usage analytics, only if you accept cookies |
| Cloudflare | Website delivery and security; storage of media and of Canvas meeting data |
| MSG91 | Sends your sign-in code |
| hCaptcha (through MSG91) | Keeps sign-in safe from bots |
| Cloudflare (Turnstile) | Keeps sign-in safe from bots |
| Twilio (if used) | OTP SMS and verification |
| Telephony and voice providers (including Tata Teleservices and Ringg) | Calls, call recording, AI-assisted voice calls |
| LiveKit | Video meetings on Canvas |
| Sarvam AI | Transcribing call and meeting recordings |
| OpenStreetMap Nominatim | Turning a shared location into a locality name |
Some of these providers store or process data outside India. Your personal data is never sold. We disclose data to authorities only when the law requires it.
Talking to Clikin.ai
Talking to Clikin.ai. When you use voice or dictation on clikin.ai, your voice is sent to Google Cloud's speech and AI services so Clikin.ai can turn it into text and answer you. Google may process it in India or in another country, including the United States. If you have accepted cookies, or turned on Personalise in Manage settings, we keep recordings of what you say, and the text of it, stored in India, to improve how Clikin.ai understands you and your experience on clikin.ai. We keep them for 12 months, and delete them sooner if you ask or withdraw that choice: use "Delete my data" in My Clikin, change your cookie choice, or write to hello@clikin.ai. We never share them with builders. The words of the conversation are shown on your screen; if you are signed in and have allowed Clikin.ai to personalise your experience, we also keep the text of the conversation (with phone numbers and emails removed) with your account for 12 months after your last message, to continue where you left off.
6. How long we keep it
We keep personal data only as long as we need it for the purposes above, or as the law requires, and then delete or anonymise it. If you ask us to erase your data, we do so unless the law requires us to keep it.
7. How we protect it
Access is limited to the people and providers who need it, and data is encrypted in transit between you and us.
8. Your rights
- Stop messages and calls: reply STOP on WhatsApp, tell us on a call, or write to us.
- Access, correct, update or erase your data, and withdraw consent, as easily as you gave it.
- Nominate someone to exercise these rights if you die or become incapable.
- Complain to our grievance & data officer (how). You can also complain to the Data Protection Board of India.
Write to hello@clikin.ai from the email address or mobile number we hold for you, so we can verify it's you.
9. Cookies
The cookie notice offers "Accept" and "Manage settings". See our cookie notice.
10. Changes
We will post any change to this notice here, with a new date at the top. If a change affects how we use data you have already given us, we will tell you.