One Brain behind every conversation.
A language model on its own knows nothing about your buyers. We built the engines around it that do: every event on one record, a status engine, the whole conversation, your approved knowledge, and the automations that act on what it learns. Every Clikin product that talks to a buyer asks this one Brain.
How it is built: a language model and the engines around it.
Around the language model sit the engines that know your buyer, remember everything and act on it, each with one job.
Works out where each buyer stands from every fact: how far they have got, how warm they are. It can be re-run at any time and gives the same answer. A person’s change is respected.
Keeps the conversation: what the buyer said on WhatsApp, on calls and in Canvas meetings, rebuilt each time they speak. The system’s facts and people’s words are kept apart.
Project cards your sales team can correct, 50 approved answers and one price card per project. No price card, no price.
An event comes in and a table says what to send. One worker sends it, once, in polite hours, and not to anyone who said STOP.
The same idea for your people: an event comes in and a table says whose job it is. The RM’s day is built from it, ranked.
Aura on WhatsApp, Nova on the phone, the calling desk and the Canvas meeting, all answering from this one Brain.
The status engine and the automation engine are kept apart on purpose. One must be right and can be run again. The other is built to send each message only once.
A buyer going quiet raises nothing on its own, so a clock notices and says so. Then the engines treat it like anything else.
Every message is one row, sent by one worker. Nothing else sends messages, so the same message is not sent twice.
What the buyer, the RM and the business head each get.
Because it reads the record first, the buyer, the RM and the business head each get what is theirs.
The buyer
Answers that know them
Their project, their stage, their RM and what they asked last time. The next step offered is the one that fits where they are.
- “Your visit is on Saturday morning.”
- “Here are the 3 BHK plans you asked about.”
The RM
A day ranked for them
To-dos made from what happened to their own leads, in the order they matter, each with the reason.
- Respond to customer · asked about parking
- Set up the meeting · wants Saturday
- Follow up · quiet for 4 days
- Review stale hot lead
The business head
Counts, never a pile of tasks
The numbers, the approvals and anything that failed. A condition to watch becomes a count, so nobody drowns in a task per lead.
- Review automation · waiting approval
- Hot leads gone quiet · 3
Six places your buyers and your team meet the same Brain.
The products do the talking. The Brain decides what to say, so the buyer hears one story wherever they ask.
From your project facts, in one phone screen, with buttons to tap.
Here are the 3 BHK plans, 1,640 to 1,910 sq ft. Book a site visitNova talks. The Brain tells it what the buyer already said, and checks what it said back.
Note: the buyer asked about schools nearby on WhatsApp yesterday.On a headset call, the agent sees what to say next while the buyer is still talking.
Suggested: the site office is open on Sunday too. Shall I hold a morning slot?It listens to the Canvas meeting and suggests how to answer an objection and what to show next.
Objection: “too far from work”. Show the metro line on the master plan.From what is bringing buyers and what is wearing out. A person presses Make.
Make next: the rooftop Reel, for weekend families.Ask in plain words and get a sentence and a chart. Names and phone numbers are taken out before the AI sees the data.
“Which of my hot leads went quiet this week?”One question, four steps, in seconds.
A buyer writes at 11 pm. This is what happens before they see the reply.
“is there 3bhk with balcony facing the park? budget around 2 cr”
-
1Reads the lead
Who is asking, where they stand, and what they said before.
New enquiryTower B adNo RM yet -
2Finds what it needs
Six of your project cards, picked for this question.
3 BHK homesPark sidePrice card+3 -
3Writes one answer
About 40 words, with buttons for what to do next.
Yes. The park-side 3 BHK has a 1,640 sq ft plan with a balcony over the central park, from ₹1.9 Cr*. Would you like the floor plan?See the floor planBook a site visit -
4Checks it, then sends
Every rule, over the finished words.
Price from the cardNo RERA number made upNo booking confirmedNo return promisedNot the buyer’s words echoed
If a check fails, the answer is not sent. A safe line goes out instead, “someone from our team will come back to you shortly”, and the chat goes to a person.
Tower B is a sample project. Its homes and prices are examples.
What the Brain will never do.
- Quote a unit’s price.
- Invent a RERA number.
- Confirm a booking.
- Promise a return.
- Offer a discount.
- Decide that a lead qualifies.
A person qualifies every buyer. The Brain talks to them first, finds out what they want and writes it down, so that person starts the conversation already knowing it.
When the Brain hands the chat to a person.
A discount, a complaint, a legal question, an existing booking, or anything your knowledge does not cover goes to your team. The buyer is told someone will come back to them, and the thread lands with the RM.
Where the Brain runs, and what it sees.
Ask it something from your own phone.
These are live. Ask about a home on WhatsApp, or talk to Nova in English or an Indian language.
What builders ask about the AI.
Will the AI make up a price?
Does the AI qualify our leads?
What happens when it doesn’t know the answer?
Can we correct what it says?
Where does the AI run?
Does it replace our sales team?
How much does it cost?
Set up the Brain on your projects.
We load your projects, your price cards and your team’s answers. The Brain answers buyers on WhatsApp and on calls, and suggests lines to the sales manager in Canvas meetings.
